- Home Performance
- Indoor Air Quality
Ryan from Residential Heating & AC came out and fixed several major problems in my heating and AC systems. I had used another service in the past who could never fix my systems satisfactory and in fact had misdiagnosed my problems and said I needed to replace the compressor on my AC. Ryan was prompt, efficient, knowledgeable and was able to accurately diagnose my problems which included a bum capacitor on the AC. His repairs saved me mucho bucks in contrast to the other service. I could not recommend Residential and Ryan more.
Darren, San Jose
This was one of the most pleasant experiences I've had dealing with home repair work. Jim arrived on time and even called in advance to let me know he was coming. When he arrived, he too was really friendly and got to work immediately. He brought shoe booties, which I appreciate.
After about 10 min Jim told us that the likely culprit was a loose bolt on the blower fan. He was able to fix it without removing the housing.
We then talked about the furnace. Since the furnace was old he made sure we had CO detectors in place and we then talked about new furnaces and AC equipment. While the appointment was only 30 minutes, Jim spent another 30 advising us on everything from house fans to new insulation. I didn't feel Jim was 'selling' rather, he was advising, which I really appreciate. Cathy later followed up based on our request within a couple days.
Overall, I am extremely pleased with my experience with Residential – so much so, that they are coming back to do an energy assessment. Definitely 5 stars!